FAQs

  • System Questions (4)

    Q: What determines if I need to replace rather than repair my unit?

    A: If your unit is starting to age 10 years or older and , requires frequent repairs or stops working, fails to heat or cool areas of your home, runs excessively or constantly turns on and off, or produces high utility bills, it can be more economical to replace your existing system

    Q: What is HVAC?

    A: HVAC is short for heating, ventilation and air-conditioning. It refers to equipment that is used to regulate the temperature, humidity and air-quality of a residential or commercial building.

    Q: I’m considering buying a used unit off of Craigslist, should I?

    A: Depending on what freon a used unit uses and what type it is plays a large role in the answer (split/package). If it’s a R22 unit, we suggest staying away because of the price of the freon. Parts are also very difficult to find. You should consult a professional even before purchasing a used unit. Remember many warranties and guarantees do not cary over by purchasing a used units. In short, do your homework!

    Q: Doesn’t every HVAC system work properly?

    A: No, the Environmental Protection Agency (EPA) estimates that nearly half of all home HVAC systems are not operating as advertised due to improper installation and poor maintenance.  Most homeowners don’t realize they can do something about it.

    Q: Is it Better to Leave the Thermostat at a Constant Temperature or to Adjust it When Nobody is Home?

    A: Whenever you set the thermostat back, higher in the summer, lower in the winter, you shorten the distance between the temperature outside and inside. Doing this reduces the load on your HVAC system so it does not have to work as hard to keep your home comfortable. This saves energy and cuts your utility costs, too. In fact, most experts suggest that you can save as much as 15% a year by turning your thermostat back. To make these adjustments even easier, consider investing in a programmable thermostat. With customizable settings, it is easy to design a system that will automatically turn your thermostat up or down, depending on your needs.

    Q: My furnace is brand new, why do I need to have it checked out?

    A: It’s easy to assume that if you have the most recent model of furnace or air-conditioner in your home, you should already be operating at peak-performance. But, unlike a self-contained stove or refrigerator, your HVAC equipment depends on a series of ducts and registers winding through your home. If the new unit is not properly matched with the ducts it may not operate as efficiently as it could. Decreased efficiency means higher monthly bills, decreased comfort, and decreased indoor air quality. This is why we test.

  • Service Questions (1)

    Q: The year on my finance plan is ending soon, how do I renew?

    A. To renew your membership you simply need to go to our Sunshine Service Page and purchase the appropriate amount of plans for your household.

    Q. If I purchase the Sunshine Service Plan do I receive discounts? 

    A. If you have a service plan with us that is currently active you’ll receive a 10% discount on every purchase you make from Sunshine HVAC-R during that time to include parts and labor.

    Q. Which areas do you service? 

    A. As a general rule we service a 100 mile radius from Watertown, TN. We can make exceptions to the rule if our schedule permits. Check our availability by calling us a 615-879-2681

     

  • Other (3)

    Q: How Can I Clean My Furnace Air Filter?

    A. Only filters that are washable should be cleaned, under any other circumstances it’s time to purchase new filters.

  • Company Profile (1)

    Q: How long have you been in business? 

    A. Jeremy Scales has been in HVAC servicing Middle, TN for 6 years.

    Q: What areas do you serve? 

    A. As a general rule we try to stay within a 100 mile radius of Watertown, TN, but depending on our workload we may be able to come out further. Cick here to see our areas we cover page. If you’re outside of our service area call us directly
    to see our availability.

    .Q: Do you finance? 

    A. We will make financing arrangements for some of our customers. If financing is something you know you will need to do, please call us directly to see if arrangements are possible.